• Q Why can't the taste reduction reach 100%?

    A

    The working theory of YOUME2 is to heat the tobacco instead of burning it The internal working temperature is controlled at around 315℃ Plus the double-filter effectiveness, it can reduce more than 90% of tar and other harmful substance while the tastes of those harmful substances will be also filled out However, it is worthwhile to sacrifice the taste of harmful substances for the health of smokers
  • Q Why the device will be hot sometimes?

    A

    The body belt design is not only just for visual effect but also functions as a cooling item It’s a normal physical phenomenon that the heating device gets hot after working for a long time It is just like a mobile phone will be very hot after working for a long time More importantly, the temperature of our device will not exceed 47 ° C; users can use it at intervals of 3-5 minutes
  • Q Why vapor appears on the inner wall of the heating cabin?

    A

    Moisture is separated from cigarettes during the process of high-temperature heating, and some of the moisture is on the heating lid, which is a normal physical phenomenon Please gently wipe it with a tissue
  • Q YOUME2 adapts heat-not -burnt technology to purify the smoking process, so, nor

    A

    Some users might feel that the inhaling resistance is too strong at the first 2~3 puff That’s because the length of the U shaped air channel inside is as two times long as a cigarette It will be more smoothly to smoke if you suck out the air before turning on the device
  • Q Why YOUME2 provides a comparatively smaller amount of smoke?

    A

    YOUME2 adapts heat-not -burnt technology to purify the smoking process, so, normally, the device produces a comparatively smaller amount of smoke which already can meet the smoker’s demand for nicotine Besides, there is no second-hand smoke, which assures that smokers smoke healthily while avoid harming the health of their family and friends